Asus VP28UQG freesync option grayed out

[Jim]

Asus says this monitor is Freesync 1 capable over HDMI 2.0 have an I xbox 1x which has HDMI 2.1 output of Freesync 2 connected to this monitor ,my understanding is that HDMI is backwards compatible,Microsoft assured me that Freesync is enabled on the unit,the OSD option is there but grayed out,ideas ? thanks

 

[Marzipan]

not sure this will be of any help, but found this article discussing the issue on Reddit:
https://www.reddit.com/r/Xbox_One_X/comments/7bikxp/how_do_i_connect_freesync_on_this_xbox_one_x_to/

 

[Jim]

not sure this will be of any help, but found this article discussing the issue on Reddit:
https://www.reddit.com/r/Xbox_One_X/comments/7bikxp/how_do_i_connect_freesync_on_this_xbox_one_x_to/

thanks Mr. Friendly good to know i'm not the only one ,i'll giveit a read

 

[Jim]

got a final answer from Asus this monitor though advertised as freeysync capable over hdmi will never support hdmi 2.1 from xbox 1 x but some time in 2018 Asus will provide a model that pairs with xbox 1 x :/ .....back to Amazon it goes I guess

 

[Marzipan]

that's the pits.

if that's not on that Reddit I linked you to, you may wish to put it on there so people know it's hopeless.

 

[Jim]

yep copy pasted to reddit ,thanks for the help