Company Name: Western Digital
Product: WD360GD
Warranty Period: 5 year
Date purchased: ~2 years ago
Date RMAed: Oct. 17/2007
Where it was sent to: Mississauga ON
Ease of RMA: 8
Any extra fees?: shipping cost of dead drive
Wait time: Drive shipped Nov 07/2007
Details: - 3rd of 5 36GB Raptor drives purchased to go bad.
- this RMA found WD to be out of stock. Just got the replacement drive Nov.12 - they sent a WD800ADFS
Satisfaction: 5
Your low satisfactory rating cannot be because they sent you an upgraded drive dude. You sure you just aren't unhappy that 3 of 5 36gb's have died? WD RMA is the best it comes. Your 100% wrong even if this is a matter of opinion.