I had the exact same issue with an older Gigabyte board, I believe it was an EP35-DS4 or something and this kind of thing has been happening with their boards through multiple generations now. The last I checked they refused to acknowlege the issue as well. I've refused to buy another one of their boards since then and definitely won't recommend them either.
I'm going to do some last ditch test to try and reset the CMOS by removing the battery over night. One thing that troubles me though is that after going through all the steps to reset the CMOS it still boot loops. Could this be an indication that it's not the motherboard?
No, at least in my opinion. Especially if you've ruled out ram and the power supply. Do a google search on Gigabyte boot loop before wasting anymore time. Most of the threads saying solved (at least the ones I read) all involved new motherboards by different manufacturers.
Yeah I've read a lot of them. I want to buy an ASUS motherboard but I'm not sure whether gigabyte will refund me or not. If I RMA it I'm afraid I'll get another junk board and get stuck into this boot loop problem again.
Didn't Gigabyte have a marketing campaign recently where they boasted that they had the least amount of failures per board than any other manufacturer? And yet here we have yet another example of a consumer ditching Gigabyte to buy another manufacturer's board specifically because of a bad part. Fail!
unplug everything from your motherboard and leave the bare essentials to boot meaning ram, cpu and gpu and see what happens. she metimes a device can cause symptoms like you are having. also make sure everything all usb and ps2 devices a email unplugged.
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