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Defective Corsair K90 - Take it to NCIX or to Corsair?

bigFOIG

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Apr 4, 2011
Messages
410
Location
Vancouver, B.C.
Asking anyone for input, does not have to be Linus.

So I bought my Corsair K90 and I still have the box and everything it came with. Still have my receipt as well. Here's my problem. I believe that every single key on this keyboard is individually backlit. I just noticed that my "Ctrl" and "/" (on the number pad) keys are not lit at all.

I bought this keyboard on January 6th, 2012, so it's been 24 days. I really really don't want to pay anymore for this keyboard to ship it to Corsair. I mean, it's a $150 keyboard... I feel like I've paid enough for it. :sad:

I even re-watched the LinusTechTips Corsair K90 unboxing, and that keyboard had every single key lit.

 

Galcobar

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Joined
Dec 18, 2009
Messages
430
Location
Richmond, B.C.
Check the NCIX page, it'll say whether the item is under NCIX's 30-day or one-year return policies, or if it's warranted by the manufacturer only.
 

bigFOIG

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Apr 4, 2011
Messages
410
Location
Vancouver, B.C.
Thanks guys. I have a feeling that the employee will say that this is normal and that the light can't reach every button.. And then I'll be explaining to the employee that they're all individually backlit.... Just maybe... :p
 

jtktam

Well-known member
Joined
Jan 9, 2012
Messages
192
Thanks guys. I have a feeling that the employee will say that this is normal and that the light can't reach every button.. And then I'll be explaining to the employee that they're all individually backlit.... Just maybe... :p
but is it individually lit? :whistle:

-joe
 

jtktam

Well-known member
Joined
Jan 9, 2012
Messages
192
Yeah, I do a lot of research on computer parts before I buy them, so I'm 100% sure.
Vengeance® K90 Performance MMO Mechanical Gaming Keyboard

Professional grade brushed aluminum chassis with laser etched, backlit keys

The rugged aluminum chassis provides increased durability and stability compared those that are primarily plastic. The stiff suspension chassis and the laser etched keys are made for durability so they won't degrade over time. And the K90 has over 90 LEDs that provide outstanding illumination even in dim light.

90 LEDs does not equal each key is lit..



-joe
 

bigFOIG

Well-known member
Joined
Apr 4, 2011
Messages
410
Location
Vancouver, B.C.
The rugged aluminum chassis provides increased durability and stability compared those that are primarily plastic. The stiff suspension chassis and the laser etched keys are made for durability so they won't degrade over time. And the K90 has over 90 LEDs that provide outstanding illumination even in dim light.
Dude, "over 90 LEDs" can mean 500.

Corsair Vengeance K90 Backlit Macro Gaming Keyboard Unboxing & First Look Linus Tech Tips - YouTube
9:10
Shows that there is an LED under the key, so I'd imagine that all the keys would be the same.

12:10
Shows all keys lit unlike mine.


Case closed.
 
Last edited:

jtktam

Well-known member
Joined
Jan 9, 2012
Messages
192
weird that they won't say "all keys lit" but "over 90 leds"

either way i hope they fix it for you

-joe
 

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