I know of B&H but am worried about extra import fees etc. I know they say what you see is what you pay and don't have to worry about additional charges on delivery but I read it depends on what carrier they ship it with. Anyone purchase from B&H before?
Well I ordered from B&H and received it on Thursday. Lets just say "Life is NOT Good". The monitor came with smudges all over it. When I took a closer look with a light there seems to be blotches all over the panel. These won't come off. I read someone in another country had the same issue and returned it. I don't know if I should exchange or get a refund. I don't want to go through this again. I think I have to pay the return shipping to B&H too. I'm waiting on their response. I think they're closed today.
That is super disappointing and returning is no simple matter for something like a monitor that size. That should never get out of the factory that way IMO. Sorry MorePower, very frustrating indeed. I would guess return or refirb, can't image it should look like that new! But as you said, didn't seem like it from the packing. Mysterious.
Maybe if B&H see the condition from the pics they will cover the return shipping or crossship a replacement. Something to give you some satisfaction.
I did e-mail LG and their recommendation is to send it in to them under warranty repair. The technician would inspect the monitor and decide if its a defect. If its a defect they would repair it. I told them this is a brand new monitor. It did not break under my ownership, its how I bought it. Anyone that looks at this would say something is wrong with it. I don't need a tech and 3 or more weeks of waiting to find that out. Ridiculous!
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