- Location
- Toronto, ON
Maybe your friend bought from a 3rd party seller?you just need to make sure the model you buy supports all the bands your carrier uses. I've a buddy with a OnePlus that is missing some and their reception and data are shyte a lot of the time.
I would think OnePlus only sells the models that work in Canada on their Canadian storefront. Any phone can be hit and miss with reception though, even if it has all the right bands, the antenna setup might still be bad.