well...damn if I'm not having a rash of 'billing address' issues with my credit card and PayPal!
2 weeks ago I tried to order some shoes for the wife but declined with a billing address incorrect message. I tried to talk with VISA support, but after a few 45 min holds over a couple of days I gave up on that...until today. I tried to pay a PP invoice without logging in and got the address error message again. logged into my PP account, saw my address was correct, so sent funds from my checking account and PP sent the seller my previous address, from almost 2 years ago. I did a second PP payment when my card was declined for another transaction (not via PP but through standard checkout procedure), and again my old address was sent.
I've submitted a ticket to PP to get this resolved and, happily (but still frustratingly) after 30 minutes of hold got through to a CC rep. they said my address was one from 4 years ago, which blew my mind as my card is setup so that the address can only be changed at a branch and I did that ages ago. further to the confusion, I only started getting these address errors 2 weeks ago when I tried to get those shoes. every other order I've made has been fine...Amazon, grocery deliveries, pharmacy. the agent had no idea what could have happened...but dang, frustration! she said the address is corrected now and should be good after 24 hours...
...so I hope!
fortunately both people with PP payments have had no issues shipping to my current address, despite PP advising not to do that.