I think the cable from the incoming splitter to my living room is bad because I'm getting intermittent connection to the internet via a MoCA connector. I'm using the same connect in my room right now and it doesn't seem to be dropping connection. So how do I go about replacing the coax cable since the outside box is Shaw? Do I even need to call them out to do coax fishing / pulling? Also, anyone understand what outlet activation is? It doesn't make sense to me because I know for sure that the incoming line is just split to outlets via a splitter.