artistpavel
Well-known member
My 6 years old 850 Pro has died. It has a 10 years old warranty which I loved and paid the premium for. This is what the customer support has said:
"We would like to inform you that Bestdirect.ca is not a Samsung authorized dealer and warranty on products purchased through them will be honoured by reseller only. Please contact the place of purchase to check with available options."
Is that legit? How a consumer is supposed to know that at the time of purchase?
"We would like to inform you that Bestdirect.ca is not a Samsung authorized dealer and warranty on products purchased through them will be honoured by reseller only. Please contact the place of purchase to check with available options."
Is that legit? How a consumer is supposed to know that at the time of purchase?