This Bell will make me turn crazy, it's 3 times I call them, since 2 week I lost my internet connection time to time, it's seems related with their DNS servers. I must not be the only one to have this problem ? My Teksavvy work great, but I need this Sympatico too as I have to many purchase and stuff link to my Sympatico account. Last time the noobs at Bell, want to Remote Desktop my PC, I say WTF , you have no right to come in my PC, aside I have quite few PCs here so it's not related to my PC, but to their modem or something on their side. I hate those stupid modem, Bell block everything. With Teksavvy everything is open.