Hi everyone, this is my first time on the site, was sent here by my step-dad.
This morning I installed a wireless card into my desktop, which went smoothly. Computer started up, it auto-installed drivers and ran great. Took a minute to settle into wireless life, but was fine. Tested out the performance in online competitive play, got an error, had to force close Steam and the game, lost sound to the game, and restarted my computer. That's when the trouble started. As it booted, my keyboard and mouse would flash on, but then turn off and not be usable once Windows fully started. Thought it was just a weird issue, so I unplugged them, plugged them back in, and restarted the computer, which usually fixes that. Then the mouse and keyboard wouldn't even light up. Tried restarting again and then it stopped sending any information to my monitors.
We've tried unplugging the wireless card, powercycling, taking the watch battery out of the motherboard and powercycling, plugging the monitors into the onboard graphics card, and nothing has worked. The machine boots up, lights and all but 1 fan on the graphics card working, but it just doesn't go anywhere. We've double checked that all wires are plugged in. The machine is only 2 years old and has been perfect up until this moment.
I have an ASUS Strix Z270E Gaming Motherboard, 7700K CPU, ASUS Strix 1070TI Graphics card, and 16GB of RAM.
I'd love any advice I could get on fixing the issue. Thank you so much!
This morning I installed a wireless card into my desktop, which went smoothly. Computer started up, it auto-installed drivers and ran great. Took a minute to settle into wireless life, but was fine. Tested out the performance in online competitive play, got an error, had to force close Steam and the game, lost sound to the game, and restarted my computer. That's when the trouble started. As it booted, my keyboard and mouse would flash on, but then turn off and not be usable once Windows fully started. Thought it was just a weird issue, so I unplugged them, plugged them back in, and restarted the computer, which usually fixes that. Then the mouse and keyboard wouldn't even light up. Tried restarting again and then it stopped sending any information to my monitors.
We've tried unplugging the wireless card, powercycling, taking the watch battery out of the motherboard and powercycling, plugging the monitors into the onboard graphics card, and nothing has worked. The machine boots up, lights and all but 1 fan on the graphics card working, but it just doesn't go anywhere. We've double checked that all wires are plugged in. The machine is only 2 years old and has been perfect up until this moment.
I have an ASUS Strix Z270E Gaming Motherboard, 7700K CPU, ASUS Strix 1070TI Graphics card, and 16GB of RAM.
I'd love any advice I could get on fixing the issue. Thank you so much!