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Trouble uninstalling Wireless Network card

mattydies

Well-known member
Joined
Mar 16, 2007
Messages
304
Location
Ottawa Valley, Ontario
Recently my fathers Wireless internet connection has been acting up. IT seems to have started after staying @ a motel and using the local connection (coincidence?).

The laptop will connect to the home network but it says "the internet cannot be found" (or something to that extent. I tried uninstalling the PCMCIA wireless network adapter. When trying to uninstall the device from device manager I receive an error message
"The device could not be uninstalled. The device may be required to boot up the computer". I receive this message in safe mode also. How can I uninstall this device?

Any thoughts as to why the issue has occurred and how to fix it? (or fix it should it occur once more)
 

mattydies

Well-known member
Joined
Mar 16, 2007
Messages
304
Location
Ottawa Valley, Ontario
Hmm some more information. The computer is running Windows XP, unsure off the top of my head if its pro or home.

Its an HP Laptop. Model = hp compaq nc8000. It does not have built in wifi (I checked the serial# on HP's site).
 

nick_black

Active member
Joined
Feb 10, 2008
Messages
41
hmm, I don't think it's a problem with the adapter iself, my laptop has that problem fairly often, though several different things can be the cause.

if you have security on your home modem, re-set up your computer to match the security correctly.

IP could be off, try setting a static IP, if you have a static IP, try removeing it and let windows decide for you :p

try removing all the security stuff off your router and see if it will connect then.

^ those have been the main issues in my case (with my brothers desktop, and my own laptop) give those a shot and see if anything happens.

cheers!

Nick_Black
 

mattydies

Well-known member
Joined
Mar 16, 2007
Messages
304
Location
Ottawa Valley, Ontario
Update. MY father has 2 laptops. His "OTHER" laptop has no connection problems.

I tried disabling the wireless security. The "Problem" Laptop then connected properly. I re-enstated the wireless security with new passcodes, and the same issue occured.
 

mattydies

Well-known member
Joined
Mar 16, 2007
Messages
304
Location
Ottawa Valley, Ontario
My router has 4 network keys in the wireless security. I changed to the first one on the list and the problem was solved.

Thank-you Nick for pointing me in the right direction. :)
 

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