BrainEater
Well-known member
Every password means just that.
If your mom pays bills from that machine , we'll start there.That's online banking.The username and password for that must be changed immediately.as well , If your mom has credit cards , those probably need to be cancelled and changed too.
As far as your dad's data goes , I'd change the email password too.You mention he does work related stuff.If he's just doing accounting or whatever you might be ok , but if there is sensitive customer data on there , it might be compromized as well.Your dad will know if it needs to be worried about.If he's actually logging into a work network through a VPN or something , that may be compromised.
This kind of infection is pretty much the worst.I'd know it's happened to me.
You really must 'assume-the-worst' as far as whats been compromised....even forum passwords or game keys .....
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Do NOT plug that harddrive into your machine.Also , do not plug it into the internet again untill it's been dealt with.
Best way to get the data off that machine would be a usb memory stick.Take only data.do not take any programs.Do it slowly and concisely , don't just grab whole folders unless you know exactly whats in em.
If your mom pays bills from that machine , we'll start there.That's online banking.The username and password for that must be changed immediately.as well , If your mom has credit cards , those probably need to be cancelled and changed too.
As far as your dad's data goes , I'd change the email password too.You mention he does work related stuff.If he's just doing accounting or whatever you might be ok , but if there is sensitive customer data on there , it might be compromized as well.Your dad will know if it needs to be worried about.If he's actually logging into a work network through a VPN or something , that may be compromised.
This kind of infection is pretty much the worst.I'd know it's happened to me.
You really must 'assume-the-worst' as far as whats been compromised....even forum passwords or game keys .....
-------
Do NOT plug that harddrive into your machine.Also , do not plug it into the internet again untill it's been dealt with.
Best way to get the data off that machine would be a usb memory stick.Take only data.do not take any programs.Do it slowly and concisely , don't just grab whole folders unless you know exactly whats in em.