The mods aren't here to be your babysitters, to mediate between personal squabbles or to play jury on the defacto posting quality that members here seem to have implemented.
The idea behind moderation is to be a police of sorts. I don't see a need for them to be involved in anything that isn't clearly defined in the rules already unless someone toes the line where it begins to affect the entire community. Squabbles between individual groups should be sorted out privately, personal issues with other members are your own PERSONAL issues.
If you are not the type of person who appreciate small talk, short quick feedback or non technical conversation that's fine, but you shouldn't be expecting a mod to weigh the value of your opinion vs. the value of someone elses.
Maybe people were feeling ignored was because they were coming to the mods with the expectation that they would play the third party in private affairs. Such is not the case.
You don't call 911 when someone flips you off in traffic... if he gets out and takes a bat to your car, then it is warranted.
I could not have said it better myself.
See FiXT you do occasionaly make a damn good post.