Marzipan
Well-known member
I used my Googlefu, CF, and nil nada nuffin comes up...other than internet over cellular from Telus. if you find something though, lemme know, I'm curious.
I am not on Shaw...I'm on City West. this is the only telecom company for phone or internet for Prince Rupert.Well Friendly, since you mentioned about how we're being ripped off, I'm assuming you're on Shaw as well? Why don't you simply contact Lightspeed and ask them if they have access in P.R....... https://lightspeed.ca/
WTF!!!!! DAMN, already being a customer, I KNOW there's not a snowball's chance in hell they'd offer me that deal!!! Guess you must've been talking to someone higher up the "chain of command", cuz it seems unlikely the 1st line folks would be authorized to offer that kind of deal.
Ok, you signed a contract for the 2yrs., so you know you're getting it for that price for that period of time, but I'd be SERIOUSLY skeptical about it continuing month to month at the same price, once the 2yrs. are done...... you got something in writing?
Actually, I wasn't dealing with a 'higher up'. Perhaps a 'Tier 2' sales guy (or whatever they call it) but that's about it. And you're in no worse a position unless you're currently on contract. And in a lot of ways, if you've been a long term customer, you're in a better position. Companies like to keep good customers that pay on time and have no issues. (You may have a hard time getting a better deal if you always pay 2 months late and constantly call in to complain, but maybe not.) So when you call up, tell them you're rethinking your internet because you're seeing better deals from independent companies and you want to get the best deal that you can. Go in prepared and do some research on the best deals available in your area. (Even the little guys with bad reputations. It's about dollars and cents in this conversation, not whether the company you deal with is one of the big three.) Then ask them what they have for retention plans. It's not about matching another company, it's about offering you something better to stick around since you're such a good client. And the kicker here is that you have to MEAN IT when you tell them you're shopping around and willing to go to someone else.
The truth is, a first offer is NEVER a final offer. And the advertised rates are just that... a first offer. And it's up to you if they sell you on that, or if you sell them on keeping you as a customer.
as with everything in Canada, because of the low population spread out over extreme distances, only the places with high concentration of residents get anything and at that point, they're likely still going to be a captive to whomever it was that built the infrastructure and has to pay what they want.IMHO all Canada ISP need to step up there game by at least 100% on speeds and availability