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New NAS with WD Red face

Babrbarossa

Babrbarossa

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Joined
Dec 2, 2006
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Location
New Brunswick
Website
borealenvironmental.com
xentr_thread_starter
I just purchased a QNAP TS-231 and was a little discouraged at forking out $300 for the pair of WD Red 3 TB drives to go in it.

Anyway, I wanted to set them up in RAID 1 but unfortunately I got a read error on one of them from the QNAS system - so i switched sides with it and re-ran the test - same error for that one. The other was ok.

So two weeks, and $25 in shipping later I get the RMA replacement from NCIX and put it in, turn it on, run the test and get the same error - switch sides, same error with that drive. so here I go with another RMA and $25 shipping and another two week long process.

I've bought quite a few hard drives in my life but never have had a DOA drive - does it seem far fetched to get two in a row? - am I doing something wrong or are hard drives just that shitty now??

Thanks!
 
Is your QNAP on the latest firmware? Maybe it's the QNAP that's faulty?

Seems like really bad luck if you got 2 DOA drives...
 
Never happened to me. I also have the 231, with 3TB Seagates. It never gave me a single hiccup in 2 years of 24/7 operation. What's the error message?
 
xentr_thread_starter
I know I sent the bad drive back -was very careful to make sure I didn't remove the good one - the one they sent back was sealed so pretty sure it was new.
The error occurred both times when I tried to create the volume - said something like "disk 2 is abnormal, replace hard disk." So I ran the disk test tool and it got a read error and said to replace it. The first disk that gave me the error was in Bay 2 when I got the error. This time it was in Bay 1. Also redan tests after swapping bays with both disks. Dunno -pretty weird. Wish I had an enclosure I could pop it into to easily test it on my main rig without messing up my interior cables.
 
Welcome back to the forums Bab. Feels like its been forever :)

I've got 4x3TB Reds in my Q-451. All NIB. No problems with ~6 months uptime in RAID5. Either you had really bad luck, or its a system problem mis-diagnosed, and not a hard drive problem.
 
Do you happen to remember the serial number of the 1st drive? If they are close enough, and since both come from NCIX they could be from a bad batch.
 
xentr_thread_starter
JD said:
Is your QNAP on the latest firmware? Maybe it's the QNAP that's faulty?

Seems like really bad luck if you got 2 DOA drives...
Click to expand...

Yeah firmware update is automatic when you start the setup - seemed to go ok.

About the serial - funny I considered writing it down just in case but I didn't bother on the end, unfortunately . I will this time though.

I think I throw it in my right first and run a diagnostic on it.
 
xentr_thread_starter
Judging by the SNs the two DOAs are pretty close


Barcode: 74269 301622 115 S/N: WCC4N2VNZ0AJ DOA DRIVE #2

Barcode: 74269 301622 23 S/N: WCC4N2VNZH59 - DOA DRIVE #1

Barcode: 74269 301622 39 S/N: WCC4N0PKS7EJ - GOOD ONE
 
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