discussion New NAS with WD Red face

[Babrbarossa]

I just purchased a QNAP TS-231 and was a little discouraged at forking out $300 for the pair of WD Red 3 TB drives to go in it.

Anyway, I wanted to set them up in RAID 1 but unfortunately I got a read error on one of them from the QNAS system - so i switched sides with it and re-ran the test - same error for that one. The other was ok.

So two weeks, and $25 in shipping later I get the RMA replacement from NCIX and put it in, turn it on, run the test and get the same error - switch sides, same error with that drive. so here I go with another RMA and $25 shipping and another two week long process.

I've bought quite a few hard drives in my life but never have had a DOA drive - does it seem far fetched to get two in a row? - am I doing something wrong or are hard drives just that shitty now??

Thanks!

 

[Shadowarez]

Could resent same drive back my wds Reds in my server are still chugging along I need to get 6 TB to replace em.

 

[JD]

Is your QNAP on the latest firmware? Maybe it's the QNAP that's faulty?

Seems like really bad luck if you got 2 DOA drives...

 

[3.0charlie]

Never happened to me. I also have the 231, with 3TB Seagates. It never gave me a single hiccup in 2 years of 24/7 operation. What's the error message?

 

[Babrbarossa]

I know I sent the bad drive back -was very careful to make sure I didn't remove the good one - the one they sent back was sealed so pretty sure it was new.
The error occurred both times when I tried to create the volume - said something like "disk 2 is abnormal, replace hard disk." So I ran the disk test tool and it got a read error and said to replace it. The first disk that gave me the error was in Bay 2 when I got the error. This time it was in Bay 1. Also redan tests after swapping bays with both disks. Dunno -pretty weird. Wish I had an enclosure I could pop it into to easily test it on my main rig without messing up my interior cables.

 

[Sagath]

Welcome back to the forums Bab. Feels like its been forever

I've got 4x3TB Reds in my Q-451. All NIB. No problems with ~6 months uptime in RAID5. Either you had really bad luck, or its a system problem mis-diagnosed, and not a hard drive problem.

 

[3.0charlie]

Do you happen to remember the serial number of the 1st drive? If they are close enough, and since both come from NCIX they could be from a bad batch.

 

[Babrbarossa]

Is your QNAP on the latest firmware? Maybe it's the QNAP that's faulty?

Seems like really bad luck if you got 2 DOA drives...

Yeah firmware update is automatic when you start the setup - seemed to go ok.

About the serial - funny I considered writing it down just in case but I didn't bother on the end, unfortunately . I will this time though.

I think I throw it in my right first and run a diagnostic on it.

 

[JD]

About the serial - funny I considered writing it down just in case but I didn't bother on the end, unfortunately . I will this time though.

It should be on your NCIX invoice.

 

[Babrbarossa]

Judging by the SNs the two DOAs are pretty close


Barcode: 74269 301622 115 S/N: WCC4N2VNZ0AJ DOA DRIVE #2

Barcode: 74269 301622 23 S/N: WCC4N2VNZH59 - DOA DRIVE #1

Barcode: 74269 301622 39 S/N: WCC4N0PKS7EJ - GOOD ONE