discussion Graphics card fan issues

[Ghiness]

I just received my new XFX 4890 card to replace my old eVGA 8600GT.

After plugging everything in, I turned on my computer and it seemed to boot fine. After a bit however, I can hear the fan spinning very loudly and my screen goes blank so I need to shutdown my computer. I decide the install the drivers for the 4890 in case that was the problem so I put in my old card to gain access to my computer and install it. Shut down and swap the cards out again and same problem occurred.

I think this card's fan speed is automatically controlled by the BIOS so could that be the problem?
Does my BIOS need to be flashed for it to properly run this card? I checked the XFX site and it did not provide anything to flash this card.

Also while writing this I realised I still had my evga precision tuner installed which was used to OC my old 8600. Now I have uninstalled it and will resume putting in the 4890 again in case it the tool was screwing with my card. Could this be the problem?

Edit: well that was not the issue, I still get the same thing. I am 90% this is a heating issue, could the card have improper cooling? Because the longer I don't use it, the longer it takes to die so around a max of 2mins then the screen goes black and the fan starts spinning like crazy.

Anyway, I'm going to put my new card in again to see if it still spins like crazy and if you guys have any suggestions/experience in how to fix this it would be appreciated. Thanks

All specs are in my profile except for the PSU which is a Corsair TW650w

 

[Silvgearx]

so can you boot in to windows with your 4890 installed?

if so please post a GPUZ screen shot.

from my experience with xfx cards, all of them seem to have the fan spin at 100% during boot up.

 

[Ghiness]

Even though I installed the drivers for the card, apparently they aren't really installed yet for some reason so GPUZ can't detect the card. (I uninstalled my old card's drivers and installed the new cards driver while the old one was still in so that might be why it's not properly installed)

I'm thinking of updating my motherboard and see if that's the reason.

Edit: WHOOO all I needed was a nice bios flash and it all worked. Thanks all! :clap:

Scratch that it seemed to have made the card last longer and I was able to install drivers but after a while it died again... I'll post up the GPUZ screen ones my card 'cools down'.

 

[Ghiness]

Ok here is the GPUZ

 

[jcmaz]

Did you use Driver Sweeper to clean the old nvidia drivers?

 

[Ghiness]

No, I'll give it a shot now thanks.

 

[odis172]

dl a temp monitoring utility, like rivatuner, to check the temps

 

[Ghiness]

Ok so I think I've somewhat fixed it to the point where it only crashes when I'm doing some gaming. Normal computer usage seems to be perfectly fine. The problem is, according to my GPUZ log once it hits around 64 degrees screen goes blank/black and card fan starts spinning at 100% (even if I have set manual control on it in CCC).

Any ideas?

 

[SugarJ]

Try lowering your clock speeds to see if that helps. If it's a factory OC card, it may not be able to hold the OC. In which case I'd RMA it.

 

[Snafu]

Backyard duct tape test/temp fix: open the side of the case and point a fan at the insides on high (watch out for fleeing dust bunnies). It might give the card enough cooling to run normally until you can run rivatuner and other tests to see if it is temp related.

What bench and test do people loop to test core temps and mem temps on cards? I use to use a mix of 3DM 01 and 03 with loops of certain tests to max temps on either GPU or its RAM.