- Location
- Moncton NB
On my third business day of waiting for Amazon.ca to ship product that they tagged as "preparing for shipment" on Friday. Looking further into the reviews of the retailer (one of these "sold by XXX fulfilled by Amazon" deals) I'm noticing a disturbing number of bad reviews (mostly for shipping or missing items) that have been redacted by amazon themselves with the following comment...
From the looks of it, those low scored aren't included in the e-tailer's rating based on the fact that Amazon is accepting responsibility for the poor service which defeats the purpose of the rating system when it comes to "fulfilled by Amazon" since I don't particularly care who's fault it is, I only want to receive my products in a timely fashion.
Message from Amazon: "This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience."
From the looks of it, those low scored aren't included in the e-tailer's rating based on the fact that Amazon is accepting responsibility for the poor service which defeats the purpose of the rating system when it comes to "fulfilled by Amazon" since I don't particularly care who's fault it is, I only want to receive my products in a timely fashion.