What? Haven't you seen the 'Brown' commercials or the thousands of trucks? Yes they're the same type of service as Fedex and Purolator. UPS is fine when shipping from within Canada (except I have to drive 50km to thier depot to get my stuff) but if you ship something from the states they RAPE you on brokerage charges and other fees. For instance I made a ~$200USD order from the states and had a $90 bill when they showed up and that is after paying the original shipping fees.
This is not totally true.
I ordered a Rosewill Wireless Adapter Via Newegg Canada a few days ago, as it was not available on NCIX. The total came to $42 including shipping and tax, which was cheaper then what Ncix was offering for a wireless card that was worse then the one I ordered. Shipping cost me $14 for 1-6 day, and was via UPS.
The Emails they sent me were very professional. The tracking number they sent me, and the tracking on Newegg itself worked immediately, unlike with Ncix. They also had the new Mastercard security measure, something NCIX does not.
They shipped my item from California; it got here in 3 days, and I paid NO brokerage OR duty for the item. I didn't even have to sign for it.
I browse these forums regularly, and felt compelled to sign up when I read this. As far as I know, computer items are exempt from duty under NAFTA.
Now my Item was not extremely expensive, so I can't say if you would get hit with brokerage fee's for anything over $100.
I also want to mention that the packaging was far superior to what Ncix offers. I have ordered thousands of dollars worth of Items from Ncix, and they always pack them with air pockets on top, and the item pressed against the bottom of the box with no protection at all. Sometimes, with some crushed up brown paper inside. If you have ever seen how people at Purolator (especially) or UPS handle items, it's quite idiotic to do this, as they just toss everything around.
Newegg on the other hand sent my item in a box large enough to in case the entire thing in foam peanuts on the sides, as well as top and bottom.
I will continue to order from Ncix, as their prices are simply superior. However the moment Newegg offers comparable or cheaper prices, I am switching, as I was extremely impressed with how fast and professional they were.
So does anyone know if they have any shipping factories in Canada?