discussion Samsung CLP-670ND printing multiple blank pages before jamming

[Valkyrie]

Everything looks normal inside the printer. The pages appear typically spaced, no overlap etc. The pages are feeding as expected. I'm just under the assumption that the printer doesn't realize it's fed the page and so keeps perfectly feeding page after page until a timeout occurs and it erroneously complains of a jam.

So do you or a friend/colleague have the technical ability to determine the device that detects a feed?


Are the innards of the printer very dusty?


I didn't do an exhaustive search, but there doesn't seem to be much freely available service info out there.

 

[DougTheSlug]

Well, since I have xerox 24lb, I purchased and tried HP 20lb and hammermill 28lb. Same results with either of those. Spits out multiple pages before halting on a "jam".
For good measure, I tried cleaning the fuser rollers with qtip + rubbing alcohol but that didn't trigger any change in behaviour either.

Now, Samsung apparently doesn't do printers anymore and offloaded to HP. When I tried getting into HPs support, they kept sending me in circles, or dead ending saying that my serial+model number doesn't exist. And yes, HP even had a sample picture of a Samsung product sticker to indicate exactly what to fill in. Samsung+HP support seems to be pretty useless at this time.

Any ideas where I can try laser printer repair in coquitlam? I've sent a web based support inquiry to canada computers (since they took over the NCIX location I used in coquitlam) to see if they even support this kind of thing.

To be honest, I'm torn on sunk cost fallacy with respect to repairs:
- Within the past year I've replaced all 4 toners with high yield cartridges at a cost of over 600$, and all those toners still have 90%+
- Try and find a replacement that can use the toner. (I haven't found anything yet) This toner cart is for the 615, 620, 670, 6220, 6250 models.
- Buy a whole new printer...

Now, I see that staples.ca lists CLP-680ND for 439, but since Samsung has sold their printer division to HP, I don't know if I should be buying a samsung printer anymore.
HP's site has a laserjet pro model M452dn for 500 but I can't find this locally (canada computer doesn't list it, best buy no stock anywhere and 100$ more...)

 

[DougTheSlug]

So do you or a friend/colleague have the technical ability to determine the device that detects a feed?


Are the innards of the printer very dusty?


I didn't do an exhaustive search, but there doesn't seem to be much freely available service info out there.

Didn't see this reply since it was on page 2 until I replied myself... oops

I don't know anyone with laser printer repair expertise. I'm going off as much visual as I can see. As per the previous post I just made, I've tried cleaning the fuser roller since it looked a bit dirty on the edges

Insides don't look that dusty. transfer belt looks clean for example, and I'd expect it to look dirty since it's a shiny surface.

As for service info, I can't find much myself. Official docs talk about contacting official support, but my previous post talks about how much of a failure that ended up being.

 

[Valkyrie]

I'm wondering if this one is close enough to provide some insight...?


https://www.manualslib.com/manual/1397438/Samsung-Clp-610nd.html#manual


If it is, maybe the PTB unit is causing the problem....




You've already tried all the paper tricks ....right?




It's interesting that in this partial it states on page one the printer is expected to last 200,000 prints or five years....not to say that it's not worth fixing if it can be done economically.....


https://www.manualslib.com/manual/1166086/Samsung-Clp-620nd.html




and then there's the pay option....


https://www.anyservicemanuals.com/downloads/samsung-clp-620nd-clp-670n-clp-670nd-sm-pg/

 

[HankB]

I'm experiencing the same issue so I wonder if this was ever solved. The odd thing about this is that I have two of these that both do it.
I did find a manual for the CLP-670. Can't post a link but if you add lost manuals to your search terms you should find it.
(Not a Canuck here but thanks for your warm welcome. )

 

[clshades]

Here's what I know about printers in my short tenure. They all suck. Replace it with a cheap one and be done with it.

 

[HankB]

They all suck.

Well, there is that. I'm still hoping for a cheaper way out of this.

 

[clshades]

Well, there is that. I'm still hoping for a cheaper way out of this.

Honestly the cheapest way is buying the cheapest printer that covers al your bases. When it runs out of ink, rinse and repeat. Last printer I bought was 300 ish dollars. I spent 120 bux on ink only to perform "required cleaning" and used up all the new cartridges. Money would have been better spent on a new printer.

 

[Shadowmeph]

Honestly the cheapest way is buying the cheapest printer that covers al your bases. When it runs out of ink, rinse and repeat. Last printer I bought was 300 ish dollars. I spent 120 bux on ink only to perform "required cleaning" and used up all the new cartridges. Money would have been better spent on a new printer.

Off topic here
some printers just to replace the ink cartages costs more then a new printer.

 

[HankB]

When it runs out of ink, rinse and repeat. Last printer I bought was 300 ish dollars. I spent 120 bux on ink only to perform "required cleaning" and used up all the new cartridges.

I have a vague recollection of having done that.

Off topic here
some printers just to replace the ink cartages costs more then a new printer.

That's the razor blade model. Pretty annoying if you cannot find substitutes at a cheaper price. In the case of some manufacturers they tried to prevent that with chips in the cartridge and then protected them (at least in the US) with DMCA.